Access to Medical Records & Confidentiality
We respect your right to privacy and keep all health information confidential and secure. It is important that the NHS keep accurate and up-to-date records about your health and treatment so that those treating you can give the best possible advice and care. This information is only available to those involved in your care and whilst receiving care at the surgery your notes may be accessed by members of the NHS Primary Health Care Team (please ask to see our Confidentiality/Information Sharing Policy for more details).
You have a right to know what information we hold about you. If you would like to see your records, please ask the receptionist and your request will be passed to your usual doctor, we will then contact you to arrange a convenient time for you to view your records.
Important Information regarding paper records
Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records. Scanning these paper based records and making them digital will enable better utilisation of space, creating more clinical space, staff areas, multi team space and video hubs, removing the need for some practices to build extensions. In addition it will also make your record more easily and speedily accessible to clinical staff within your practice.
Your complete GP medical record will be digital and stored in a secure cloud based clinical system (only accessible by your GP practice) with the paper based records being securely destroyed following BS EN 15713:2009 Secure destruction of confidential material. Your GP will still be able to access your records easily within this system. The scanning and destruction of the paper records will follow strict data protection guidelines adhered to by the NHS. As with paper based records, digital records are stored for the durations specified in the Records Management Codes of Practice for Health and Social Care. For GP patient records, this states that they may be destroyed 10 years after the patient’s death if they are no longer needed.
If you wish to discuss the scheme, please inform the Practice directly by letter
INDEX - Policies
- Access to Medical Records & Confidentiality
- Chaperone Policy
- Computerisation & Records
- Complaints to the Practice
- Disabled Access
- Equality & Diversity Policy
- Missed Appointments Policy
- National Data Opt-Out Programme - Patient Information
- Patient Rights
- GDPR Privacy Statement
- Privacy Statement on COVID-19
- Research and Development
- Teaching Involvement
- Zero Tolerance