HOW TO ORDER A REPEAT PRESCRIPTION

Unfortunately we are unable to take prescription requests over the telephone.

Please allow 48 hours (2 working days), excluding weekends and bank holidays for us to process your repeat prescription. Eg, if you order Sunday, the prescription will not be processed till the Monday so will not be ready for collection until Wednesday after 5pm. Please note, if the item you are ordering is not a repeat, it may take longer as this has to be reviewed by a clinician.

If you require prescriptions for regular and continuing treatment, it is not always necessary to see the doctor each time.  These items will be made available for you by your Doctor and are known as repeat items. They are avialbale to order online if registered for this service through Patient Access or the NHS app. They can be ordered upto 7 days in advance,unless a reason is specified why you need your medication early (the exception is : any controlled drug)

 

You don’t need to call or come in for your repeat prescriptions - go online

The easiest way to request a repeat prescription is online via Patient Access or the NHS app. This is the safest way to obtain your medications, as you can select from your list of repeat prescriptions, which helps to cut down on errors. Most patients will be able to access this simple and straightforward app without contacting the surgery.

 

Non-digital options

The digital options at the links above are the safest and quickest way to contact us, for both patients and the practice. If you are unable to access our digital options, please drop in a paper prescription request at any of our sites. 

Is your medication out of synch?

Print off and complete our Medication Synchronisation form and return it to the Practice.

 

Changes to medication

We are constantly reviewing and updating our prescribing in line with local and national guidelines, as a result you may notice that when you collect your repeat prescription your medication has been altered.  Please be assured that the alternative will have evidence based efficacy and safety whilst being more cost effective to the NHS.

These switches are being made by all local practices and is a joint approach to maximise the NHS budget within which we have to operate.

If you have any queries regarding your medication, please discuss this with your local pharmacist, or please contact the practice so that one of our pharmacists can make themselves available to speak to you.

 

Prescriptions and exemptions

Click here for the latest information on Prescription charges, exemptions and Pre-payment Certificates costs.

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.