HOW TO ORDER A REPEAT PRESCRIPTION

If you require prescriptions for regular and continuing treatment, it is not always necessary to see the doctor each time.  Repeat prescriptions are computerised and the tear-off slip at the side will indicate the date your review is due.

Give 2 full working days’ notice.  Please DO NOT telephone.

 

Patient Access is available to ALL our registered patients. Once registered, you can order your Repeat Prescriptions online via your home PC or mobile device. 

To register for this service, please click here for more information

If you're already registerd, click the orange Sign In button below to order your Repeat Prescription.

If you're having any difficulties using Patient Access, please click here

 

Repeat Prescriptions

Medication which is on the repeat medication can be ordered by: 

  • Handing in the right hand side of your prescription marking the medicines you require
  • Posting in the right hand side of your prescription (along with a stamped address envelope) marking the medicines you require
  • Completing a blank “repeat prescription request slip” at reception
  • We will only issue prescriptions if they are due within 7 days of request, unless a reason is specified why you need your medication early.
  • You can ask your community pharmacist to help order repeat medication. However we do not recommend pre-ordering any medication for a month ahead, as this may lead to potential mistakes or waste if your medication changes within the month.
  • Requests for medication which are not on your repeat prescription will not be processed automatically, it will have to be referred to your usual GP, and someone in the practice may have to contact you for more information.

Unfortunately we are unable to take prescription requests over the telephone.

Please allow 48 hours (2 working days), excluding weekends and bank holidays for us to process your repeat prescription. Eg, if you order Sunday, the prescription will not be processed till the Monday so will not be ready for collection until Wednesday after 5pm. Please note, if the item you are ordering is not a repeat, it may take longer as this has to be reviewed by a clinician.

 

Message from Bay Urgent Care about Prescriptions

Please ask to see our Repeat Prescribing Policy for more information.

 

Changes to medication

We are constantly reviewing and updating our prescribing in line with local and national guidelines, as a result you may notice that when you collect your repeat prescription your medication has been altered.  Please be assured that the alternative will have evidence based efficacy and safety whilst being more cost effective to the NHS.

These switches are being made by all local practices and is a joint approach to maximise the NHS budget within which we have to operate.

If you have any queries regarding your medication, please discuss this with your local pharmacist, or please contact the practice so that one of our pharmacists can make themselves available to speak to you.

 

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). 

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

 

NHS charges

Click here for the latest information on Prescription charges, exemptions and Pre-payment Certificates costs.

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.