Video Consultations

Bay Medical Group are now offering Video Consultations, we hope you find this a useful and efficient way of speaking to your clinician.

On the day of your appointment, you should receive an SMS text message from the sender “BayMedical” when the clincian is ready to start the consultation. The will message contain a link which you should tap/click as soon as you recieve the text. When you tap the link you will be asked to test your microphone, the test shouldn’t take more than a few seconds. You may then be asked if you wish to allow access to your microphone and camera – please allow this access

If you have not received the SMS text message from your surgery at least 1 hour after the time of your appointment, please contact the surgery on 01524 511999

Please be aware the appointment times are an approximation and you should be available to take the call half hour either side of your given time. 

Quick Step by Step guide for patients

*Disclaimer - Any video recommendations at the end of the youtube video are not controlled by Bay Medical Group