Career: Patient Advisor - Vacancy B

  • Hours per week: 20
  • Contract type: Permanent
  • Salary: £11.44 per hour 
  • Closing Date: Tuesday 3rd May 2024
 

We are currently looking for enthusiastic, customer focused Patient Advisors to join our friendly team working on reception and in our phone room. This is a vital role and requires strong customer service skills. Previous NHS experience is not necessary, but you should have a real interest in being part of team working to improve patient outcomes.

Working hours are Mon 8.00am to 1.00pm in our phone room at West End Surgery, Tue 1.30pm to 6.30pm Heysham Primary Care Centre, Thurs 1.00pm to 5.30pm, Fri 1.00pm to 6.30pm.

We operate out of 5 sites across Morecambe and as a Patient Advisor whilst you will have one site identified as your main site, you may be asked to work in any of these. You will also be rota'd to work some of your shifts in the phone room at West End.

We are keen to hear from you if you enjoy providing outstanding customer service, and have excellent communication and IT skills. We are looking for a flexible approach and good team work.

We offer an excellent in-depth training plan over a number of weeks. As a Patient Advisor we can offer training opportunities such as medical terminology courses and NVQ's.

 

Bay Medical Group is proud to be the general practice serving the population of Morecambe and Heysham. We operate out of 5 sites and deliver general medical services to 54,000 patients.
Formed in 2016/17 by established legacy practices in the town, we are fortunate to be a single at scale provider in a distinct geographical area and as such were able to establish the Primary Care Network (PCN) for Morecambe and Heysham in July 2019, with Bay Medical Group as the only Practice in the PCN.

We Offer:

  • A comprehensive induction to the role and training plan
  • Access to the NHS Pension Scheme
  • Access to Occupational Sick Pay scheme after one year
  • Access to NHS discount scheme
  • Cycle to work scheme

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. For this role you will need to undertake a standard DBS check.

 

 APPLY FOR THE ROLE HERE

Bay Medical Group - for happier, healthier people.