3 BEFORE GP
IMPORTANT ADVICE ON HOW TO MANAGE YOUR OWN HEALTH AND CHOOSE THE RIGHT SERVICE
Bay Medical Group are asking all our patients to consider the 3 important steps below when managing minor illness before contacting the Practice for an appointment. As you may be aware Bay Medical Group, like many Practices, are experiencing significant workforce pressures meaning we have very limited GP availability. We would really appreciate your support in ensuring that we use our appointments for those patients who need to see us the most.
So please think #3beforeGP or 3before BMG before you call us and make sure you have done as much as possible to manage your own health and the health of your family.
PLEASE SEE THE GUIDANCE BELOW ABOUT CHOOSING THE RIGHT SERVICE FOR YOUR MEDICAL NEEDS
1. SELF CARE ADVICE
Coughs (less than 3 weeks)| Sunburn | Sore Throats | Mild Chest Infection | Minor Cuts & Grazes | Runny Nose & Other Minor Issues | Alcohol Hangover
Such ailments can be treated with over the counter medicines and plenty of rest.
If you’re suffering from a minor illness such as sunburn or a hangover, treating it at home is the best option. By making sure you have a well-stocked medicine cupboard filled with essentials like painkillers, allergy tablets, plasters, thermometers, and antiseptics, you will have a speedy recovery!
What does Self Care involve?
• Taking painkillers
• Keeping hydrated
• Staying warm and wrapped up
• Treating any injuries with plasters or antiseptic
• Taking allergy tablets
• Taking any relevant prescription drugs, such as inhalers, when required
For more advice on self care treatment for minor illnesses go to -:
You may also find the information on the website below helpful in looking after yourself and your family
We have also added some useful self help guides and videos which you may wish to use for advice. Click here to view.
2. USE TRUSTED NHS RESOURCES
Please go to https://www.nhs.uk/ for further advice on selfcare or look at our website for more links
If you have a mobile phone please consider registering for the MYGP app as this contains links to :
Find a pharmacy https://beta.nhs.uk/find-a-pharmacy/ and
NHS Health A-Z https://www.nhs.uk/conditions/
You may also find this NHS website helpful in for advice on how to look after your health during the winter
3. CALL INTO YOUR LOCAL CHEMIST FOR ADVICE
Hayfever Migraine, Diarrhoea, Sore Throat, Productive Cough, Rash, Mild Aches & Pains, Headlice, Prescription Problems & Medication Checks, Blood Pressure Checks
Your local pharmacy can offer assessment and advice for a range of symptoms, and in many cases, provide you with over the counter medication if needed.
Your local pharmacy is the best place to go if you’re suffering from common illnesses for example : coughs, colds, hayfever, eczema and period pain
Pharmacists are experts in medicines and can help you without an appointment. Most have private consultation areas, so they are a good first port of call. Your pharmacist will tell you if you need further medical attention.
Consulting with a Pharmacist first can ensure that you get the treatment you need in the shortest possible time, reducing the pressure on GP appointments.
You can find your nearest local pharmacy by looking here :
WHICH OTHER SERVICES SHOULD I CALL FOR ADVICE OR MEDICAL HELP?
NHS 111 SERVICE
Need Medical Help Fast and don’t Know Who to Call ? Need Health Information or Reassurance?
If you’re not sure which NHS service you need and it is not a 999 medical emergency, call 111. An advisor will ask you questions to assess your symptoms and then give you the advice you need, or direct you straight away to the best service for you.
NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
When to use it
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
URGENT TREATMENT CENTRE MINOR ILLNESS & INJURY SERVICE (UTC)
Based next to Morecambe Health Centre, the service is run by highly qualified Nurse Practitioners and a GP on a daily basis. You may book these appointments yourself (Dial 111) or the Practice may refer you to the service
MINOR ILLNESS SERVICE
The minor illness service at the UTC is bookable only via 111 or the Practice. Patients cannot walk in to the service for minor illness issues
MINOR INJURIES SERVICE
Patients can walk into the Urgent Treatment Centre for the following :
• Slips/trips and falls
• Minor cuts and bruises
• Minor burns
If you are unsure you should always call 111 first for advice
999 OR VISIT A&E
Severe Bleeding | Choking | Breathing Difficulties | Uncontrolled Seizures | Severe Chest Pain | Suspected Stroke | Severe Burns or Scalds | Severe Allergic Reactions
Self-presentation to an emergency department may still be appropriate if your ailment is not life threatening but still requires emergency treatment.
A&E departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:
- Loss of consciousness
- Acute confused state and fits that are not stopping
- Persistent, severe chest pain
- Breathing difficulties
- Severe bleeding that cannot be stopped
If you are unsure if your medical condition is urgent or not then please contact 111 in the first instance for advice