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Introducing Emis Scribe at Bay Medical Group
At Bay Medical Group, we are committed to delivering the best possible care to our patients. To enhance the quality and efficiency of our consultations, clinicians may use Emis Scribe during your appointment. Below, we explain what this is, how it works, and how your consent is managed. Emis Scribe is being trialled for 12 months initially from February 2016.
What is Emis Scribe?
Emis Scribe is an AI-powered medical scribe that listens to consultations in real time and converts them into structured medical notes. This allows your doctor or nurse to give you their full attention without needing to type extensive notes during your appointment.
How does Emis Scribe work?
- Live transcription: Emis Scribe listens and transcribes your consultation as it happens.
- No recordings stored: The tool does not keep any audio recordings—only the notes the clinician chooses to save.
Integrated into medical records: Saved notes are securely added to your electronic health record within the NHS system.
Your Privacy and Security
Your privacy and comfort are our top priorities. Emis Scribe only processes information discussed during your appointment and operates within strict privacy and data protection regulations.
- Your consent is required: Before using Heidi, your clinician will explain its role and seek your verbal consent. You have the right to decline or withdraw consent at any time.
- Data security: Heidi complies with UK data protection laws, including GDPR, ensuring your information is handled securely and confidentially.
- No external storage: All data is securely stored within the UK, and no recordings are kept.
- Data protection review: The Data Protection Impact Assessment has been conducted by the Data Controller and Responsible Authority for the practice, and has been approved by the Data Protection Officer for Lancashire & South Cumbria ICB.
Your Control
- If you prefer not to have Emis Scribe involved in your consultation, simply let your clinician know.
- Choosing not to use Emis Scribe will not affect the quality of your care in any way.
Why are we using Emis Scribe?
- To allow clinicians to focus fully on patient care.
- To ensure accurate and efficient documentation of consultations.
- To reduce administrative workload, meaning more time for patient interaction.
Care Quality Commission
Overall Rating: Requires improvement
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